Frequently asked
questions

Yes. Our CBS includes 100+ pre-built NRB report templates and is updated with every regulatory change at no extra cost.

Yes. Every module — savings, loans, reports, payslips, receipts — is fully Bikram Sambat native. All dates print in BS format.

KYM (Know Your Member) goes beyond KYC — it maintains comprehensive member profiles including wealth details, risk assessment, demographic data, transaction history and document storage. Supports import from Excel and existing CBS.

Yes. The Loan Management module includes a member portal where members can apply for loans, track approval status in real time, and receive automated notifications at each stage.

Aakash DMS digitises all cooperative documents — KYC files, loan papers, meeting minutes, committee letters. Every document is indexed and searchable in seconds. Role-based access ensures right people see right files.

From signed contract to live system — data migration included — we target 14 days. Our project manager handles full migration and staff training, and stays on-call for 30 days post-launch.

Yes. We have migrated data from Excel, FoxPro, Tally, and various legacy CBS systems. Our migration team cleans, validates and imports your data with zero manual re-entry required.

No hidden fees. Setup, data migration, staff training and the first 30-day support period are all included in the quoted price.

Regulatory updates are included at no extra charge for all active plan holders. Our team monitors NRB circulars and pushes updates within 7 business days.

Every plan includes email and ticket support. Growth and Enterprise clients get priority < 2 hr response, direct phone support, and on-site visits across all 7 provinces of Nepal.